Welcome guests to a luxury 5-star boutique hotel in the heart of Rovinj's old town. Elegant hospitality role with peak-summer tips, international guest profile, and year-round operation.
P-29
Hotel Receptionist
Rovinj, Croatia4 open positionsEnglish Proficient (B2)Posted Apr 18, 2026
About role
Manage guest check-in and check-out processes, handle reservations via Opera PMS, respond to guest requests, coordinate with housekeeping and concierge, process payments, and maintain front-desk presentation. Serve as first point of contact for VIP and long-stay guests.
Who's a fit?
Minimum 2 years of front-desk experience, preferably in 4-5 star hotels. Proficient English (B2+) essential; Italian or German a strong plus. Opera PMS experience preferred. Polished appearance, calm under pressure, strong service orientation.
Benefits
HZZO + supplementary private health. 22 paid vacation days (taken in low season). Tips shared fairly. Uniform provided. Staff meals during shift. Annual performance bonus up to 1.5 monthly salaries.
Promotion terms
Path: Front Desk → Senior Receptionist → Front Office Manager (2-4 years). International brand training programs and language courses supported by hotel.
Work environment
Elegant front-desk area in restored historic building. Two shifts (day/evening), rotating weekends. Team of 4 receptionists + 2 concierges. Quiet off-season (November-March), intense high season (May-September).
Work intensity
Safety level
Our services
- 01Visa application and work permit
- 02Travel arrangements and flights
- 03Employer contract verification
- 04Accommodation setup assistance
- 05Document legalization
- 06Arrival support and onboarding
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